Like I said my husband went in that day with the intent to buy it. Owner Jay said they'd get it ready for us and hold it. My husband sat down and crunched the numbers with both the owner and their loan guy. It came used from Canada and had to be inspected and worked on after clearing customs before it could be sold, so we couldn't move forward with the purchase until then. It came used from Canada and had to be inspected and worked on after clearing customs before it could b We found a truck at this dealership we wanted. I guess you can't trust a salesman We found a truck at this dealership we wanted. You could have waved the $400 “document prep fee” and closed the deal.kinda glad things didn’t pan out. had you have lost the attitude you would have closed the deal, alas your ego seemed to have got the best of you. Best of luck on the new $70,000 vehicle you bragged about as well as the slew of other vehicles. and made me want to write a review to boot. you “keeping it real” type personality may have gotten you far in other areas but in this case drove us away.
I’ve worked with a handful of other dealerships with much better customer service skills and was appalled of his cocky attitude when it became apparent we weren’t completely sold and ready to sign off. Justin was passive aggressive in his remarks as we discussed wanting to do business but wondering if he could make any other accommodations on the price as was passive aggressive in his remarks as we discussed wanting to do business but wondering if he could make any other accommodations on the price as the vehicle was not only older but would need work done in it down the line due to the wear. Disappointed with the service at this dealership.
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